Every job leaves this shop prepped and applied to Cerakote's own specifications — and it's warrantied against defects and application errors for as long as you own it. We do everything possible to make sure you never need this page. If you do, we'll take care of you.
Defects and application errors — period. If the coating fails because of how it was prepped or applied, we make it right at no charge. We document every job (mil gauge readings, coverage photos) before it leaves, so warranty evaluations are fast and honest in both directions.
Normal wear and tear — holster wear, metal-on-metal contact, impacts. Cerakote is incredible for durability, rust and corrosion prevention, and lubricity, but it is still a coating. The sections below explain exactly what normal wear looks like, so there are no surprises.
We'd rather set expectations up front than argue about them later. Here's what's normal on a hard-used firearm:
We typically do not offer refunds — this is a heavily involved, manual service with real hours in every job. The first step, always: contact us, talk through the issue, and give us the chance to correct it. That's what the warranty is for.
If our correction attempt somehow doesn't resolve it (we've yet to see it), we'll evaluate whether it's a second application error and refund if so. Claims need to come in within days of receiving your item — and because we document every job with mil-gauge readings and coverage photos, we'll know exactly what left the shop.
Worth remembering what you're buying: rust and corrosion resistance plus better lubricity that extends the life of your parts — where bare metal and anodizing pit, rust, and eventually fail. No surface coating is a do-everything fix; Cerakote is simply the best one for the job.
Questions about warranty, refunds, or returns: [email protected] or call/text (931) 338-9236. Photos of the issue speed everything up.
We strip and redo other shops' work all the time. Build your quote and see what it takes to fix it for good.
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